Effective Date: June 12, 2025

Flourish Physio respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website at https://flourishphysio.com.na.

1. Information We Collect

We may collect the following information when you interact with our site:

• Personal information (name, email, phone number) when you contact us via forms

• Health-related details if you provide them for appointment purposes

• Usage data (e.g. IP address, browser type, pages visited) through analytics tools

2. How We Use Your Information

We use your information to:

• Respond to inquiries and appointment requests

• Provide and improve our services

• Send occasional updates or reminders (only with your consent)

3. Sharing Your Data

We do not sell or share your personal information with third parties, except:

• With your explicit consent

• When required by law

• With service providers who assist us in website operations under strict confidentiality

4. Cookies and Analytics

We may use cookies to improve user experience and analyze website traffic. You can disable cookies via your browser settings.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data.

6. Your Rights

You have the right to:

• Access your personal information

• Request corrections or deletion

• Withdraw consent at any time

To exercise any of these rights, contact us at sarah@flourishphysio.com.na